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Shipping & Returns

US DOMESTIC:

Ground: FREE (arrives in 3-7 days)
 

UPS 2nd Day: $10
 

UPS Overnight: $20

 

US ALASKA, HAWAII, and PUERTO RICO - UPS 2nd Day Air: $20 USD
 
INTERNATIONAL:

UPS International Air: $25 US  

 

 

SHIPPING DETAILS:

Orders of multiple items may be shipped in more than one delivery. Tracking information will be emailed once your items are shipped. Orders are shipped Monday through Friday. Elysian Goddess does not charge handling fees. Please email us at info@elysiangoddess.com to request shipments to PO Box addresses. Same day delivery is not available at this time. During holiday seasons our shipping times may vary.

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RETURN POLICY

 

Merchandise may be returned for a full refund within 30 days of the delivery date.  All items being returned must be in original condition, unworn and with original tags intact.  If such items are returned, refunds will not be provided, and items will be returned to the purchaser.

 

Please note that merchandise purchased from other retailers, including department stores or specialty stores must be returned to the store from which it was originally purchased, and is subject to the return policy of the originating retailer.

 

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START YOUR RETURN

 

All items must be returned with a Return Authorization. You may obtain a Return Authorization by email at info@elysiangoddess.com. Elysian Goddess will email a return shipping label for your return. You will be required to print your shipping label and affix to the outside of your package. 

 

Please Pack your return securely (in original packaging if possible). Once your items are received and processed, our Returns Department will issue a full refund. Full refunds are not provided if returns are shipped to Elysian Goddess without a Return Authorization.

 

Please note that shipping charges are not refundable. US, including Hawaii, Puerto Rico, and Alaska returns will include a $15.00 return shipping fee. International returns will include a $45.00 return shipping fee.  Return shipping fees and original shipping charges will be deducted from the total of your refund.  If another delivery service is used other than UPS, Elysian Goddess cannot accept responsibility for items never received or damaged in transit.

 

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REFUND PROCESS

 

United States:

Please allow 2-3 weeks from the return delivery date for your account to be credited. Your bank may take 1-2 billing cycles for the credit to appear on your statement.

 

International:

Please allow 3-4 weeks from the return delivery date for your account to be credited. Your bank may take 2-3 billing cycles for the credit to appear on your statement.

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